Privacy Policy | SARAZARA

1. Overview

SARAZARA LTD ("SARAZARA", "we", "us", or "our") is committed to protecting the privacy, confidentiality, and security of the personal information entrusted to us by our customers, website visitors, and other individuals who interact with our business.

This Privacy Policy explains how SARAZARA collects, uses, stores, shares, transfers, and otherwise processes personal information when you visit our website, create an account, place an order, communicate with us, or otherwise interact with our products or services.

This Privacy Policy forms an integral part of the Terms of Service and should be read together with our:

Cancellation, Return, Exchange & Refund Policy;
Production & Shipping Policy;
Payments Policy;
Cookie Policy (where applicable); and
any other policy or legal notice published by SARAZARA from time to time.

By accessing or using our website, creating an account, placing an order, communicating with SARAZARA, or otherwise providing personal information to us, you acknowledge that you have read and understood this Privacy Policy and that your personal information will be processed in accordance with it, subject always to any mandatory rights or protections provided under applicable law.

Where any provision of this Privacy Policy conflicts with a mandatory legal requirement relating to privacy or data protection, the applicable legal requirement shall prevail to the extent of the conflict.

SARAZARA LTD is committed to processing personal information fairly, lawfully, transparently, and only for legitimate business purposes.

Nothing contained in this Privacy Policy excludes, restricts, or limits any mandatory statutory rights relating to privacy or data protection that cannot lawfully be excluded.

2. Definitions

For the purposes of this Privacy Policy:

"Applicable Law" means all applicable laws, regulations, regulatory requirements, codes of practice, and legally binding obligations relating to privacy, data protection, electronic communications, consumer protection, or any other relevant subject matter.

"Customer" means any individual who accesses the Website, creates an account, places an order, purchases products, communicates with SARAZARA, or otherwise interacts with our products or services.

"Personal Information" means any information that identifies, relates to, describes, or can reasonably be linked to an identified or identifiable individual, whether collected directly or indirectly.

"Processing" means any operation or set of operations performed on Personal Information, whether by automated or manual means, including but not limited to collecting, recording, organising, storing, structuring, adapting, retrieving, consulting, using, disclosing, transferring, sharing, combining, restricting, retaining, deleting, or destroying Personal Information.

"Website" means the SARAZARA website, including all associated webpages, mobile versions, online stores, customer accounts, checkout systems, applications, and any related digital services operated by or on behalf of SARAZARA LTD.

"Cookies" means cookies and similar technologies, including pixels, tags, local storage, session identifiers, and other technologies that collect or store information when you visit or interact with our Website.

"Third-Party Service Provider" means any independent organisation or individual that provides services to SARAZARA LTD in connection with the operation of our business, including but not limited to payment providers, financial institutions, banks, courier companies, logistics providers, hosting providers, cloud service providers, technology providers, analytics providers, marketing providers, fraud prevention providers, professional advisers, and other service providers.

"Account" means a customer account created on the Website for the purpose of placing orders, viewing order history, managing personal information, or accessing other Website features.

"Device" means any computer, mobile phone, tablet, wearable device, or other equipment used to access or interact with the Website.

Unless the context otherwise requires, words importing the singular include the plural and vice versa, and references to one gender include all genders.

Nothing contained in these definitions shall exclude, restrict, or limit any meaning or interpretation required under Applicable Law.

3. Information We Collect

SARAZARA LTD may collect, receive, generate, or otherwise process Personal Information directly from customers, automatically through the Website, or from trusted third-party service providers where reasonably necessary to operate our business.

The categories of Personal Information we may collect include, but are not limited to, the following:

Identity Information

Full name;
Title (where provided);
Date of birth (where voluntarily provided);
Any other identifying information voluntarily submitted by the customer.

Contact Information

Billing address;
Shipping address;
Email address;
Telephone number(s);
Country, state, province, city, and postal or ZIP code;
Recipient details provided for deliveries.

Account Information

Where a customer creates an account, we may collect:

Username or account identifier;
Login credentials (excluding passwords stored by secure authentication providers);
Account preferences;
Saved addresses;
Saved measurements (where applicable);
Order history;
Wishlist information; and
Other account-related information.

Order Information

We may collect information relating to your purchases, including:

Products ordered;
Product variations;
Size selections;
Custom sizing;
Measurements;
Made-to-measure requests;
Alteration requests;
Special requests;
Order notes;
Delivery preferences;
Order status;
Purchase history;
Refund, exchange, return, and cancellation history.

Payment Information

Payments are processed securely through authorised third-party payment providers.

Depending on the selected payment method, we may receive information such as:

Payment status;
Payment confirmation;
Transaction identifiers;
Payment method;
Currency;
Payment amount;
Billing information; and
Limited payment-related information reasonably necessary to administer the transaction.

SARAZARA LTD does not store or have direct access to complete payment card numbers, card security codes (CVV/CVC), or other full payment credentials.

Communications

We may collect information contained in communications with SARAZARA, including communications made through:

Email;
WhatsApp;
Instagram;
Facebook;
Telephone;
Website contact forms;
Live chat (where available); and
Any other communication channel operated by SARAZARA.

Such communications may include:

Questions;
Customer service enquiries;
Measurements;
Sizing requests;
Photographs;
Videos;
Voice messages;
Documents;
Reviews;
Testimonials; and
Other information voluntarily submitted by customers.

Device & Technical Information

When you access our Website, we may automatically collect certain technical information, including:

IP address;
Browser type and version;
Device type;
Operating system;
Language preferences;
Time zone;
Date and time of access;
Referring website;
Pages viewed;
Session information; and
Other technical information reasonably necessary for security, analytics, fraud prevention, and website functionality.

Cookies & Similar Technologies

We may collect information through Cookies and similar technologies, including:

Session identifiers;
Shopping cart information;
Website preferences;
Login status;
Analytics information;
Device identifiers;
Marketing identifiers;
Cookie identifiers; and
Other information collected through Cookies and similar technologies.

Further information regarding Cookies is provided in the Cookies & Similar Technologies section of this Privacy Policy.

Information from Third Parties

Where reasonably necessary, we may receive Personal Information from trusted third parties, including:

Payment providers;
Banks;
Financial institutions;
Courier companies;
Logistics providers;
Fraud prevention providers;
Analytics providers;
Marketing providers;
Social media platforms;
Identity verification providers; and
Other Third-Party Service Providers.

We only collect such information where reasonably necessary for the operation of our business or where otherwise permitted or required by Applicable Law.

SARAZARA LTD does not intentionally collect more Personal Information than is reasonably necessary for the purposes described in this Privacy Policy.

Nothing contained in this section excludes, restricts, or limits any rights relating to Personal Information that cannot lawfully be excluded under Applicable Law.

4. How We Use Your Personal Information

SARAZARA LTD processes Personal Information only where reasonably necessary for legitimate business purposes, to fulfil our contractual obligations, to comply with Applicable Law, or where otherwise permitted by law.

Depending on the nature of your interaction with SARAZARA, we may use your Personal Information for one or more of the following purposes:

Order Processing & Fulfilment

To:

process and administer orders;
manufacture made-to-order garments;
process custom sizing and alteration requests;
complete production, quality inspection, finishing, packaging, and prepare garments for dispatch;
arrange shipping and delivery;
provide order confirmations;
manage exchanges, returns, refunds, reimbursements, repairs, or other remedies where applicable; and
otherwise fulfil our contractual obligations.

Customer Service & Communications

To:

respond to enquiries;
provide customer support;
communicate regarding orders;
provide production, dispatch and delivery information;
respond to sizing or product enquiries;
resolve complaints;
investigate reported issues; and
otherwise communicate with customers regarding our products or services.

Payment Administration

To:

process and verify payments;
administer transactions;
detect failed or incomplete payments;
verify payment status;
prevent payment fraud;
manage payment-related enquiries; and
comply with applicable financial or regulatory obligations.

Website Administration

To:

operate, maintain, improve, and secure the Website;
maintain customer accounts;
remember customer preferences;
personalise website functionality;
improve website performance;
diagnose technical issues;
monitor website usage; and
improve the overall customer experience.

Fraud Prevention & Security

To:

verify customer identity where reasonably necessary;
detect and investigate suspected fraud;
protect our customers and business from unauthorised activity;
prevent abuse of our Website, policies, payment systems, or services;
protect intellectual property;
investigate suspicious transactions; and
maintain the security and integrity of our systems.

Legal & Regulatory Compliance

To:

comply with Applicable Law;
satisfy legal, regulatory, accounting, taxation, customs, or reporting obligations;
respond to lawful requests made by competent authorities;
establish, exercise, or defend legal claims;
enforce our Terms of Service and applicable policies; and
protect the legal rights and legitimate interests of SARAZARA LTD.

Marketing & Customer Engagement

Where permitted by Applicable Law, we may use Personal Information to:

provide information about new collections;
send promotional communications;
notify customers about restocks, launches, or events;
conduct customer satisfaction surveys;
improve our marketing activities; and
better understand customer preferences.

Where Applicable Law requires consent for marketing communications, we will obtain such consent before sending marketing communications. Customers may withdraw their marketing consent at any time using the unsubscribe option provided in the communication or by contacting SARAZARA LTD.

Business Administration

We may also use Personal Information where reasonably necessary for:

business administration;
internal reporting;
auditing;
record keeping;
quality assurance;
staff training;
insurance purposes;
dispute resolution;
business continuity;
risk management; and
other legitimate business operations.

SARAZARA LTD will not use Personal Information for purposes that are materially incompatible with the purposes described in this Privacy Policy unless otherwise permitted or required by Applicable Law.

Nothing contained in this section excludes, restricts, or limits any rights relating to Personal Information that cannot lawfully be excluded under Applicable Law.

5. Sharing of Personal Information

SARAZARA LTD does not sell, rent, trade, or otherwise commercially exploit Personal Information.

Personal Information will only be disclosed where reasonably necessary for the operation of our business, the fulfilment of an order, compliance with Applicable Law, the protection of our legitimate business interests, or where otherwise permitted or required by Applicable Law.

Depending on the circumstances, Personal Information may be shared with the following categories of recipients:

Payment Providers

To process, verify, administer, or secure payments, Personal Information may be shared with authorised:

payment processors;
payment gateways;
banks;
financial institutions;
card issuers;
digital wallet providers; and
other payment service providers.

Courier & Logistics Providers

To manufacture, dispatch, transport, clear customs, and deliver orders, Personal Information may be shared with:

courier companies;
freight providers;
logistics providers;
customs brokers;
customs authorities;
postal operators; and
other transportation providers.

Technology Providers

To operate and maintain our business, Personal Information may be shared with trusted technology providers, including providers of:

website hosting;
cloud infrastructure;
e-commerce platforms;
customer relationship management systems;
email services;
communication services;
security services;
website functionality; and
other technology services reasonably required for business operations.

Analytics & Marketing Providers

Where reasonably necessary, Personal Information may be shared with providers of:

website analytics;
advertising services;
marketing services;
customer engagement services;
performance measurement;
fraud prevention;
conversion tracking; and
similar business services.

Professional Advisers

Where reasonably necessary, Personal Information may be shared with:

accountants;
auditors;
insurers;
legal advisers;
consultants; and
other professional advisers engaged by SARAZARA LTD.

Government & Regulatory Authorities

Where required or permitted by Applicable Law, Personal Information may be disclosed to:

courts;
law enforcement agencies;
customs authorities;
taxation authorities;
regulatory authorities;
governmental agencies; and
other competent authorities.

Business Transfers

If SARAZARA LTD undergoes a merger, acquisition, corporate restructuring, sale of assets, financing transaction, or similar business transaction, Personal Information may be transferred where reasonably necessary as part of that transaction, subject to Applicable Law.

Fraud Prevention & Legal Protection

SARAZARA LTD may disclose Personal Information where reasonably necessary to:

investigate suspected fraud;
prevent unauthorised transactions;
enforce the Terms of Service or applicable policies;
establish, exercise, or defend legal claims;
recover outstanding amounts;
protect the rights, property, security, or legitimate interests of SARAZARA LTD, its customers, or others; or
comply with Applicable Law.

SARAZARA LTD requires Third-Party Service Providers receiving Personal Information on our behalf to process such information only for authorised purposes and to maintain appropriate safeguards consistent with their legal obligations.

SARAZARA LTD does not knowingly disclose more Personal Information than is reasonably necessary for the relevant purpose.

Nothing contained in this section excludes, restricts, or limits any rights relating to Personal Information that cannot lawfully be excluded under Applicable Law.

6. International Transfers of Personal Information

Due to the international nature of SARAZARA LTD's business, Personal Information may be collected, stored, processed, accessed, transferred, or otherwise handled in countries outside the country in which the customer resides.

Personal Information may be transferred internationally where reasonably necessary for purposes including, but not limited to:

processing payments;
manufacturing garments;
processing orders;
production, dispatch, and delivery;
customs clearance;
providing customer support;
website hosting;
cloud storage;
fraud prevention;
analytics;
marketing;
legal compliance; and
the general operation of our business.

Customers acknowledge that Third-Party Service Providers engaged by SARAZARA LTD may process Personal Information from multiple countries in accordance with their own privacy practices, security measures, and legal obligations.

Where Personal Information is transferred internationally, SARAZARA LTD will take reasonable steps to ensure that such transfers are carried out in accordance with Applicable Law and that appropriate safeguards are implemented where required.

Depending upon the nature of the transaction, Personal Information may be processed by:

payment providers;
financial institutions;
courier companies;
logistics providers;
customs authorities;
technology providers;
cloud service providers;
communication providers;
analytics providers;
fraud prevention providers; and
other Third-Party Service Providers reasonably required for the operation of our business.

By using the Website, placing an order, or otherwise providing Personal Information to SARAZARA LTD, you acknowledge that your Personal Information may be transferred internationally where reasonably necessary for the purposes described in this Privacy Policy.

SARAZARA LTD will not transfer Personal Information internationally where prohibited by Applicable Law.

Nothing contained in this section excludes, restricts, or limits any rights relating to international transfers of Personal Information that cannot lawfully be excluded under Applicable Law.

7. Data Security

SARAZARA LTD is committed to protecting Personal Information against unauthorised access, accidental loss, misuse, alteration, disclosure, destruction, or other unlawful processing.

We implement reasonable technical, organisational, administrative, and physical safeguards designed to protect Personal Information, taking into account the nature of the information processed, the risks involved, available technology, and applicable legal requirements.

Such safeguards may include, where reasonably appropriate:

secure website technologies;
encrypted communications where supported;
secure payment processing through authorised Third-Party Service Providers;
access controls and authentication measures;
password protection;
role-based access to Personal Information;
system monitoring;
fraud prevention measures;
data backup procedures;
staff training and confidentiality obligations; and
other reasonable security measures appropriate to the operation of our business.

Payment card information is processed securely by authorised Third-Party Service Providers.

SARAZARA LTD does not store or have direct access to complete payment card numbers, card verification values (CVV/CVC), or other full payment credentials.

While SARAZARA LTD takes reasonable steps to safeguard Personal Information, no method of electronic transmission, internet communication, cloud storage, or electronic storage can be guaranteed to be completely secure.

Accordingly, SARAZARA LTD cannot guarantee the absolute security of Personal Information and customers acknowledge that the transmission of information over the internet is undertaken at their own risk.

Where a security incident involving Personal Information occurs, SARAZARA LTD will take such steps as are reasonably appropriate under the circumstances, including complying with any notification obligations imposed by Applicable Law.

Customers are responsible for maintaining the confidentiality of their account credentials, passwords, verification codes, and other authentication information and should notify SARAZARA LTD promptly if they become aware of any unauthorised access to their account or Personal Information.

Nothing contained in this section excludes, restricts, or limits any obligations relating to the security of Personal Information that cannot lawfully be excluded under Applicable Law.

8. Data Retention

SARAZARA LTD retains Personal Information only for as long as is reasonably necessary to fulfil the purposes described in this Privacy Policy, comply with Applicable Law, resolve disputes, enforce our Terms of Service and applicable policies, protect our legitimate business interests, and satisfy legal, accounting, taxation, regulatory, fraud prevention, or record-keeping obligations.

The length of time for which Personal Information is retained will vary depending upon the nature of the information and the purpose for which it was collected.

Factors that may influence retention periods include, without limitation:

outstanding orders or transactions;
production and fulfilment requirements;
customer service enquiries;
returns, exchanges, refunds, or warranty-related matters (where applicable);
legal proceedings or potential legal claims;
fraud prevention;
accounting and taxation requirements;
regulatory obligations;
contractual obligations; and
the continued operation, administration, or protection of our business.

Where Personal Information is no longer reasonably required for the purposes for which it was collected, SARAZARA LTD will take reasonable steps to securely delete, destroy, anonymise, or otherwise dispose of such information, unless continued retention is required or permitted by Applicable Law.

Certain information may continue to be retained after the closure of a customer account, completion of an order, or conclusion of a customer relationship where reasonably necessary for:

legal compliance;
accounting or taxation purposes;
fraud prevention;
dispute resolution;
enforcement of contractual rights;
business record-keeping; or
other legitimate business purposes permitted by Applicable Law.

Backup copies of Personal Information may continue to exist for a limited period as part of routine system backup, disaster recovery, or business continuity processes, after which they will be securely overwritten, deleted, or otherwise managed in accordance with our normal retention procedures.

Where Applicable Law requires Personal Information to be retained for a specified period, SARAZARA LTD will retain such information for at least the minimum period required by law.

Nothing contained in this section excludes, restricts, or limits any rights relating to the retention or deletion of Personal Information that cannot lawfully be excluded under Applicable Law.

9. Cookies & Similar Technologies

SARAZARA LTD uses Cookies and similar technologies to operate the Website, improve its functionality, enhance the customer experience, maintain security, analyse Website performance, and support certain marketing activities where permitted by Applicable Law.

Cookies are small text files or similar technologies that are stored on your Device when you visit or interact with the Website. They enable the Website to recognise your Device, remember certain preferences, and provide essential functionality.

Depending on how you use the Website, we may use the following categories of Cookies and similar technologies:

Essential Cookies

Essential Cookies are necessary for the operation, security, and functionality of the Website.

These Cookies may be used to:

maintain your shopping cart;
remember your checkout session;
authenticate customer accounts;
maintain security;
prevent fraudulent activity;
facilitate payment processing; and
enable core Website functionality.

Without these Cookies, certain features of the Website may not function correctly.

Functional Cookies

Functional Cookies help us remember your preferences and improve your browsing experience.

These Cookies may be used to remember:

language preferences;
selected currency;
region or location preferences;
saved account preferences;
previously entered information where appropriate; and
other Website settings.

Analytics Cookies

Analytics Cookies help us better understand how visitors interact with the Website.

These Cookies may collect information relating to:

pages visited;
navigation behaviour;
time spent on pages;
Website performance;
technical errors;
Device characteristics; and
other usage statistics.

This information is generally used to improve Website performance, usability, customer experience, and business operations.

Marketing & Advertising Technologies

Where permitted by Applicable Law, SARAZARA LTD and authorised Third-Party Service Providers may use Cookies, pixels, tags, identifiers, or similar technologies to:

measure advertising performance;
understand customer engagement;
improve marketing campaigns;
measure conversions;
personalise advertising where appropriate; and
better understand customer interests and Website usage.

These technologies may recognise your Device across visits or interactions with our Website and may operate in accordance with the privacy policies of the relevant Third-Party Service Providers.

Managing Cookies

Most web browsers automatically accept Cookies.

Customers may choose to manage, restrict, disable, or delete Cookies through their browser or Device settings.

Please note that disabling certain Cookies may affect the availability, performance, functionality, or security of parts of the Website, including customer accounts, shopping cart functionality, checkout, and other Website features.

Third-Party Cookies

Certain Cookies or similar technologies may be placed or managed by authorised Third-Party Service Providers whose services are integrated into the Website.

Such technologies remain subject to the privacy practices and policies of the relevant Third-Party Service Provider.

Changes to Cookie Technologies

SARAZARA LTD may introduce, remove, modify, or replace Cookies and similar technologies from time to time as the Website, business operations, technology, or legal requirements evolve.

Nothing contained in this section excludes, restricts, or limits any rights relating to Cookies or similar technologies that cannot lawfully be excluded under Applicable Law.

10. Marketing Communications

Where permitted by Applicable Law, SARAZARA LTD may use Personal Information to communicate with customers regarding our products, services, collections, promotions, events, restocks, newsletters, announcements, surveys, or other marketing-related information.

Marketing communications may be sent through channels including:

email;
SMS (where available);
WhatsApp;
social media messaging platforms;
push notifications (where available); and
other communication channels used by SARAZARA LTD.

Where Applicable Law requires customer consent before sending marketing communications, SARAZARA LTD will obtain such consent before sending those communications.

Customers may withdraw their consent to receive marketing communications or unsubscribe from marketing communications at any time by:

using the unsubscribe link provided in the relevant communication;
updating their communication preferences where such functionality is available; or
contacting SARAZARA LTD using the contact details provided in this Privacy Policy.

The withdrawal of marketing consent shall not affect:

communications relating to existing orders;
payment confirmations;
production updates (where provided), dispatch notifications;
delivery updates;
customer service communications;
product safety information;
legal notices;
changes to our policies; or
any other non-marketing communication reasonably necessary for the administration of your account, the fulfilment of an order, or compliance with Applicable Law.

Customers acknowledge that even after opting out of marketing communications, SARAZARA LTD may continue to communicate where reasonably necessary to fulfil contractual obligations, respond to enquiries, provide customer support, enforce our Terms of Service or applicable policies, or comply with Applicable Law.

SARAZARA LTD does not knowingly send unsolicited marketing communications where such communications would be prohibited under Applicable Law.

Nothing contained in this section excludes, restricts, or limits any rights relating to marketing communications that cannot lawfully be excluded under Applicable Law.

11. Your Privacy Rights

Subject to Applicable Law, customers may have certain rights in relation to their Personal Information.

Depending on the laws applicable to the relevant transaction or jurisdiction, these rights may include the right to:

request access to Personal Information held by SARAZARA LTD;
request correction of inaccurate or incomplete Personal Information;
request the deletion of Personal Information where deletion is permitted or required by Applicable Law;
request restriction of the Processing of Personal Information in certain circumstances;
object to certain types of Processing where permitted by Applicable Law;
withdraw consent where Processing is based upon consent, without affecting the lawfulness of any Processing carried out before such withdrawal;
request a copy of certain Personal Information where such right exists under Applicable Law; and
lodge a complaint with the appropriate supervisory, regulatory, or governmental authority where you believe your privacy rights have been infringed.

SARAZARA LTD may request reasonable information to verify the identity of any individual submitting a privacy-related request before disclosing, correcting, deleting, or otherwise acting upon Personal Information.

Where permitted by Applicable Law, SARAZARA LTD may refuse or limit a request where:

we are unable to verify the identity or authority of the requester;
compliance would adversely affect the rights or freedoms of another individual;
the request is manifestly unfounded, excessive, repetitive, or abusive;
continued Processing or retention is required by Applicable Law;
continued retention is reasonably necessary for fraud prevention, legal proceedings, dispute resolution, accounting, taxation, contractual enforcement, or the protection of the legitimate interests of SARAZARA LTD; or
another lawful exemption or exception applies.

Where a request cannot be fully complied with, SARAZARA LTD will, where reasonably appropriate and permitted by Applicable Law, explain the basis for the decision.

Requests relating to Personal Information may be submitted using the contact details provided in this Privacy Policy.

SARAZARA LTD will respond to privacy-related requests within a reasonable period and in accordance with Applicable Law.

Nothing contained in this section excludes, restricts, or limits any mandatory rights relating to Personal Information that cannot lawfully be excluded under Applicable Law.

12. Children's Privacy

The Website, products, and services offered by SARAZARA LTD are intended for use by adults and are not directed towards children.

SARAZARA LTD does not knowingly collect Personal Information directly from individuals who are under the age required to lawfully enter into a binding contract or otherwise provide valid consent under Applicable Law without appropriate authorisation from a parent, guardian, or other legally authorised representative.

If SARAZARA LTD becomes aware that Personal Information has been collected from a child in circumstances where such collection is not permitted under Applicable Law, we will take reasonable steps to investigate the matter and, where appropriate, delete or otherwise handle such Personal Information in accordance with Applicable Law.

Parents, guardians, or other legally authorised representatives who believe that a child has provided Personal Information to SARAZARA LTD without appropriate authorisation are encouraged to contact us using the contact details provided in this Privacy Policy.

Where a parent, guardian, or legally authorised representative requests the review, correction, or deletion of a child's Personal Information, SARAZARA LTD may require reasonable information to verify the identity and authority of the person making the request before taking any action.

Nothing contained in this section excludes, restricts, or limits any mandatory rights relating to the privacy or protection of children that cannot lawfully be excluded under Applicable Law.

13. Third-Party Websites & Services

The Website may contain links to, integrate with, or otherwise provide access to websites, applications, platforms, payment services, social media platforms, courier tracking services, or other products or services operated by independent Third-Party Service Providers.

Such Third-Party Service Providers operate independently of SARAZARA LTD and maintain their own terms of service, privacy policies, cookies policies, security practices, and data processing procedures.

SARAZARA LTD does not own, operate, or control such Third-Party Service Providers and is not responsible for the privacy practices, content, availability, security, or operation of any third-party website, application, platform, or service.

Where you choose to access, interact with, or use a third-party website or service, you do so at your own discretion and subject to the applicable terms, conditions, and privacy policies of the relevant Third-Party Service Provider.

The inclusion of any third-party website, payment method, courier service, social media platform, application, technology, or other service on the Website shall not constitute an endorsement, guarantee, warranty, or representation by SARAZARA LTD regarding that Third-Party Service Provider or its products or services.

Where Third-Party Service Providers process Personal Information on behalf of SARAZARA LTD, such processing shall be governed by the contractual arrangements between SARAZARA LTD and the relevant provider, together with any applicable legal obligations.

Customers are encouraged to review the privacy policies and terms of any Third-Party Service Provider before providing Personal Information directly to that provider.

Nothing contained in this section excludes, restricts, or limits any rights relating to Third-Party Service Providers that cannot lawfully be excluded under Applicable Law.

14. Changes to this Privacy Policy

SARAZARA LTD reserves the right to amend, update, replace, or modify this Privacy Policy from time to time where reasonably necessary to reflect changes in:

Applicable Law;
regulatory requirements;
business operations;
products or services;
payment methods;
shipping arrangements;
technology;
Website functionality;
security practices;
Third-Party Service Providers; or
any other legitimate business reason.

Updated versions of this Privacy Policy will be published on the Website together with the applicable version number, effective date, and last updated date.

Where reasonably appropriate, previous versions of this Privacy Policy may also be made available through the SARAZARA Policy Archive.

The version of this Privacy Policy applicable to the collection, use, or Processing of Personal Information shall generally be the version in effect at the time the relevant Personal Information is collected or otherwise Processed, unless a subsequent amendment is required by Applicable Law or is expressly stated to apply retrospectively.

Continued access to or use of the Website after an updated Privacy Policy becomes effective constitutes acknowledgment of the updated Privacy Policy in relation to future interactions with the Website and the continued Processing of Personal Information, subject always to any mandatory rights or legal requirements that cannot lawfully be excluded.

Nothing contained in this section excludes, restricts, or limits any mandatory statutory rights relating to privacy or data protection that cannot lawfully be excluded.

15. Final Clause

This Privacy Policy forms an integral part of the SARAZARA Terms of Service and should be read together with all other applicable SARAZARA policies, including the:

Cancellation, Return, Exchange & Refund Policy;
Production & Shipping Policy;
Payments Policy; and
any other policy or legal notice published by SARAZARA LTD from time to time.

This Privacy Policy constitutes the entire privacy policy of SARAZARA LTD relating to the collection, use, disclosure, storage, transfer, retention, and other Processing of Personal Information through the Website and our products or services.

If any provision of this Privacy Policy is determined to be invalid, unlawful, or unenforceable, the remaining provisions shall continue in full force and effect to the fullest extent permitted by Applicable Law.

Nothing contained in this Privacy Policy shall be interpreted as excluding, restricting, or limiting any mandatory statutory rights or protections relating to privacy or data protection that cannot lawfully be excluded.

By accessing or using the Website, creating an account, placing an order, communicating with SARAZARA LTD, or otherwise providing Personal Information to SARAZARA LTD, you acknowledge that you have read, understood, and agree to this Privacy Policy, subject always to any mandatory rights or legal protections that cannot lawfully be excluded.

Document Information

POLICY: Privacy Policy

VERSION: 2.0

EFFECTIVE DATE: 7 August 2026

SUPERSEDES: Version 1.0

Version Notes: From Version 2.0 onwards, references to the Shipping & Dispatch Policy have been updated to the Production & Shipping Policy to reflect the current name of that policy. This change does not alter the substantive operation of this Privacy Policy or any customer rights or obligations.

Previous versions of this policy are available in the SARAZARA POLICY ARCHIVE.